PRIVACY POLICY (UK GDPR Compliant)

Last updated: April 2026

Advance IT Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who we are

Advance IT Ltd
Registered in England & Wales
Company No: 11229562
Registered Office:
The Farm, Main Street, Old Cantley, Doncaster, South Yorkshire, DN3 3QH
Email: slbrookes@yahoo.co.uk

We provide ITSM consultancy, interim leadership and accredited training services.

2. What data we collect

We may collect the following information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Job title

  • Organisation name

  • Course booking details

  • Enquiry form submissions

  • Billing and invoicing information

Information collected automatically

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies)

Training‑related data

  • Course attendance

  • Assessment results (where applicable)

  • Certification details (shared with PeopleCert where required)

3. How we use your data

We use your information to:

  • Respond to enquiries

  • Deliver consultancy and training services

  • Process bookings and payments

  • Issue certificates and training materials

  • Maintain business records

  • Improve our website and services

  • Comply with legal obligations

4. Legal basis for processing

We process your data under:

  • Contract (to deliver services you request)

  • Legitimate interests (business operations, service improvement)

  • Legal obligation (financial and tax records)

  • Consent (where explicitly given)

5. Sharing your data

We may share your data with:

  • PeopleCert (for accredited training certification)

  • Payment processors

  • Email and website hosting providers

  • Professional advisors (accountants, legal)

We never sell your data.

6. Data storage and security

We use secure, industry‑standard systems to store and protect your data.
Access is restricted to authorised personnel only.

7. How long we keep your data

We retain data only as long as necessary:

  • Training records: up to 7 years

  • Financial records: 6 years (legal requirement)

  • Enquiries: up to 12 months

8. Your rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact us at slbrookes@yahoo.co.uk.

9. Cookies

See our Cookie Policy for full details.

10. Contact

If you have any questions about this policy, contact:
slbrookes@yahoo.co.uk